Site Policy

1. Introduction

1.1 EU General Data Protection Regulation (General Data Protection Regulation, hereinafter referred to as the "GDPR") are EU's legislation on the processing of Personal Data for the purpose of protecting Personal Data.

1.2 This GDPR Privacy Policy (hereinafter referred to as this "Privacy Policy") describes the methods of collection by Toshiba Logistics Europe GmbH (hereinafter referred to as the "Company" or "we") of Personal Data of website visitors to whom GDPR applies (hereinafter collectively referred to as the "Customers"), the types of Personal Data to be collected, the use thereof, the parties to which such data is shared, and the rights of the Customers as data subject. Personal Data of shareholders of the Company and directors and employees of SBS Group shall not be subject to this Privacy Policy.

1.3 In this Privacy Policy, "Personal Data" means information relating to identified or identifiable natural person (hereinafter referred to as "Data Subject").

1.4 In this Privacy Policy, the "Controller" means us, and we will solely determine the purpose and means for the processing of Personal Data.
Name of Controller: Toshiba Logistics Europe GmbH

Address: Gutenbergstraße 19, 64331 Weiterstadt, Germany

Our website: https://toshiba-logistics.eu

You can contact our data protection officer at this email address: datenschutz@toshiba-logistics.eu

1.5 When processing Personal Data such as Customers, we may provide individual privacy notices if necessary. In this case, this Privacy Policy is supplementary to such individual privacy notices and is not intended to invalidate them.

2. Collection of Personal Data

2.1 Types of Personal Data we process
We process the following types of Personal Data.

2.2 We will not obtain Personal Data in any particular category, such as racial or ethnic origin, religion or philosophical beliefs, sex life, sexual orientation, political opinions, membership in trade unions, health status, genetics or biometric data. We also will not collect information relating to criminal convictions and offences.

3. Method of collecting Personal Data

3.1 We obtain Personal Data directly from Data Subject (e.g. from the information you entered in the contact form, from the information entered in the contact form, or automatic obtaining upon inspection of our website)

3.2 We and the third parties we permit may use cookie on our website. Please check Cookie Policy for more information on obtaining and processing information using cookies.

4. Legal basis for the processing of Personal Data

We will process collected Personal Data only if one or more of the following legal basis apply according to the purpose of use.
①Performance of a contract: if processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract.
②Compliance with a legal obligation: When processing is necessary for compliance with a legal obligation to which the Controller is subject.
③Legitimate Interest: if processing is necessary for the purpose of the legitimate interests pursued by the Controller (us) or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of Personal Data, in particular where the Data Subject is a child.
④Consent: the Data Subject has given consent to the processing of his or her Personal Data for one or more specific purposes.
※If the process is subject to the consent of the Data Subject in ④ above, the Data Subject has the right to withdraw this consent.

5. Purposes of processing of Personal Data of website visitors

Further information on processing processes, procedures and services:

- Provision of online offer on rented storage space:

For the provision of our online offer, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also called ‘web host’); legal basis: Legitimate interest

- Collection of access data and log files:

Access to our online offering is recorded in the form of so-called ‘server log files’. The server log files may include the address and name of the websites and files accessed, the date and time of access, the amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. The server log files can be used for security purposes, e.g. to avoid overloading the servers (especially in the event of abusive attacks, so-called DDoS attacks), and to ensure the utilisation of the servers and their stability; legal basis: Legitimate interests (Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymised. Data whose further storage is required for evidentiary purposes is excluded from deletion until the respective incident has been finally clarified.

6. Provision and sharing of Personal Data

We may need to share Personal Data with the following third parties for the purposes of the processing described in 5 above. We will comply with applicable privacy laws when it is necessary to provide and share Personal Data.

• SBS Holdings, Inc. and all SBS Group companies excluding us
• Professional experts such as lawyers, tax accountants and certified public accountants
• Service provider

7. Data Subject's rights

7.1 In applicable privacy laws, including GDPR, the Data Subject has the following rights: These rights may be exercised at any time by contacting the contact information listed in 12. However, these rights may be restricted, for example, in cases where responding to the requests of Data Subject would harm the Personal Data of others, or in cases where the legal requirement for deletion of Personal Data is required to be preserved.

1. Right to request a copy of Personal Data
2. Right to rectify, erase and restrict Personal Data
3. Right to obtain in a structured, commonly used and machine-readable form the Personal Data provided to us
4. Right to object to the processing of our Personal Data on legal basis of legitimate interest
5. If we request consent from the Data Subject, the right to withdraw such consent (provided, however, that the withdrawal of consent by the Data Subject will not affect the processing of any Personal Data that has already occurred).

7.2 In addition to the rights described in 7.1 above, Data Subject has the right to file complaints with the data protection supervisory authority at any time regarding the processing of Personal Data by us. However, we would be grateful if you would give us the opportunity to respond to complaints before you contact the data protection supervisory authority. Please contact us in advance.

8. Data Security

We take sufficient technical and organizational measures for ensuring the security of the processing Personal Data.

9. Transfers of Personal Data to third countries or international organisations

9.1 We may relocate or store the Data Subject's Personal Data from the country/territory where the Data Subject resides to another country/territory for the purposes described in 5 above. In addition, the above Personal Data may be processed by our or service provider staff operating outside the country/territory where the Data Subject resides. In some of these countries/regions, data protection may not be at the same level as in the country/region where the Data Subject resides. We will take appropriate measures to meet the requirements of the personal data protection legislation, which applies to the transfer and storage of such data-based Personal Data.

9.2 The transfer of Personal Data to Japan is based on an adequacy decision made to Japan with respect to transfer of Personal Data or the Standard Contractual Clauses we have already concluded.

9.3 The transfer of Personal Data to a third country other than Japan and EU (excluding countries and regions that have obtained adequacy decision) shall be transferred by concluding the Standard Contractual Clauses.

9.4 Please refer to the website of the European Commission (https://ec.europa.eu/info/law/law-topic/data-protection_en) for details of the adequacy decision made to Japan.

10. Retention period of Personal Data

We will retain Personal Data for a period of time reasonably necessary for each purpose set forth in this Privacy Policy. However, if storage is required by applicable laws or guidelines, you will retain Personal Data for the period necessary to fulfill such obligation. After the end of the above period, we will delete or anonymize Personal Data.

11.Amendment of Privacy Policy

This Privacy Policy was revised on 11.11.2024. We may change this Privacy Policy in accordance with laws and regulations or in accordance with our policies. However, we will not use the Personal Data of the Data Subject in a new way without obtaining consent.

12.Contact information

If you have any questions or concerns about this Privacy Policy or the processing of Personal Data by us, please contact our data protection coordinator at this email address:
irina.koch@toshiba-logistics.eu
Address: Gutenbergstraße 19, 64331 Weiterstadt, Germany

1. Cookie

A cookie is a small file containing a string that is stored on a user’s computer or mobile device when the user accesses our website. If the user visits our website again, we can use this cookie to recognize the user’s browser. A cookie may store information about the user's browsing history, but it cannot read hard disk data or read cookie files created on other websites.
Cookies created by the website owner (here we mean ourselves) are called "first-party cookies." Cookies set up by anyone other than the website owner are called "third-party cookies." We can use third-party cookies to provide third-party characteristics or functions (advertising, social media functions and analysis) via our website.

2.Cookie usage

Our website primarily uses our cookies for the following purposes.

• For optimal website viewing and service improvement
• For the user to temporarily manage the information entered
• To help the user find the best website for the country or region where the user is accessing
• For statistical surveys and analysis of access

3.Types of cookies we use

We may use cookies like the following: For the use of any cookie other than those listed in (1) below, we will obtain the user’s prior consent.

4. Changing cookie settings, etc.

Many browsers allow users to restrict information retrieval by cookies, delete cookies, and more. For details on the above settings, refer to the instruction sheet or the help screen of the browser of each cookie.
If a user deactivates a cookie by deleting the cookie we use, the user may not be able to access specific parts of our website or access our website and the may not be able to receive personal information even if the user visits our website. This may affect operations while using our website.
For general browser operations, see the external links below.

• Microsoft Edge:
  https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome:
  https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
• Mozilla Firefox:
  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Apple Safari:
  https://support.apple.com/kb/PH21411?locale=en_US